JLMartin photo smallJen Martin has worked in the healthcare technology field for over 10 years and is MindTech's programme manager. Before joining MindTech, Jen was Senior Research Fellow in Human Factors at the University of Nottingham where her research was focused on the application of user-centred design for the development of medical devices and she has published widely in this area. She has also worked at the NHS National Patient Safety Agency where she led the Human Factors team. She currently serves on the Human Factors Committees for the Association of the Advancement of Medical Instrumentation (AAMI).